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What Is Your Return Policy?

We want you to love your purchase. If you're not completely satisfied, we offer a hassle-free return process.

30-Day Return Policy

Shop with confidence with our 30-day return window.

Return Conditions

Original Condition

Watch must be unworn, with all original tags and packaging intact.

Documentation

Include original receipt and all accessories that came with the watch.

No Damage

Watch must show no signs of wear, scratches, or modification.

How to Return

  1. Contact our customer service to request a return authorization
  2. We'll provide prepaid shipping label
  3. Pack watch securely in original packaging
  4. Ship within 7 days of authorization
  5. Refund processed within 5-7 business days of receipt

Non-Returnable Items

Custom orders, watches with worn tags, or items damaged after delivery cannot be returned.