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Our Hassle-Free Return Policy for Your Peace of Mind
We want you to be completely satisfied with your purchase. If you're not, we've made it easy to return.
Return any watch within 7 days of delivery for a full refund.
Receive a complete refund to your original payment method.
We'll arrange and pay for return shipping on all returns.
To be eligible for a return, your watch must meet the following conditions:
The watch must be in the same condition as when you received it - unworn, with all original tags and packaging intact.
All original packaging, box, warranty cards, and authenticity papers must be included.
The watch must show no signs of being worn, serviced, or modified in any way.
Original receipt or proof of purchase must be provided.
Note: Watches that have been worn, sized, or modified are not eligible for return. Please try on your watch with care.
Email us at [email protected] or call +(559) 273 0237 within 7 days of delivery to request a return authorization.
Our team will send you detailed return instructions and a prepaid shipping label. We will arrange for a secure pickup or provide drop-off instructions.
Package your watch in the original box with all original packaging and papers. Use the prepaid label provided. For added security, we recommend using insured shipping.
Once we receive and inspect your watch, we will process your refund within 5-7 business days. The refund will be credited to your original payment method.